Shipping policy

Shipping Policy

At PawMist™, we work to process and ship your order as quickly as possible.

Processing Time
Orders are typically processed within 1–3 business days before shipment.

Estimated Delivery Time
After processing, orders typically arrive within 5–11 business days. Delivery times are estimates and may vary due to carrier delays, holidays, weather, customs, or other circumstances outside our control.

Tracking
When tracking information is available, you will receive it after your order has been shipped. Please allow some time for tracking information to update after receiving your tracking number.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed.

Lost or Delayed Packages
If your order is significantly delayed or you believe your package has been lost, please contact us and we will help investigate the shipment.

Questions About Your Order
If you have any questions regarding shipping or your order, please contact PawMist™ through the contact information provided on our website.